Privacy Policy

We totally respect the privacy rights of our visitors and customers and are committed to protecting them. We will only use the information that we collect about you in compliance with the Data Protection Act. We will never disclose your personal or order details to any other company, other than to fulfil the delivery of your order, or carrying out credit and other security checks for fraud detection or fraud prevention  purposes.

 
Information required from you is solely for the purpose of order process and fulfilment. You will be asked to provide your name, email address, billing address, delivery address, phone number and credit or debit card details. All communication regarding the status of your order will be sent by email. Your telephone number may be given to our courier for delivery services if appropriate.
 
We understand the requirement to feel secure in your online shopping experience and have adopted measures using our best endeavours to ensure this is possible. We use Secure Socket Layer (SSL) technology which encrypts data before it is sent to protect it from unauthorised use. Credit card details are not held anywhere on our site or systems and details are processed directly by our trusted Payment Partner, Sagepay.

Marketing

If you have made a purchase from our boutique or signed up to edgymail, we may update you of our latest products, news and promotional offers via e-mail or post. We will never share these details with third parties.

Cookies

We use cookies to help us enhance your shopping experience and improve our services and website facilities. Cookies are stored on your computer’s hard drive by your web browser which tracks your movements within websites. You can change the settings of your browser to prevent automatic acceptance of cookies. If you choose not to accept cookies, most features of our site can still be used, including the ability to make a purchase.

Research

We do collate statistical information about site traffic, sales and other commercial information which we may pass on to trusted third parties but these statistics do not contain any personal information given by our visitors or customers. We may also use this information for our own internal market research activities and to improve our services.

Questions, Complaints or Feedback

If you have any questions or complaints or you simply want to give us some feedback or suggestions, send us an email at hello@edgykid.com. If you are unable to change any of your personal details via ‘My account’ then again, please email us at hello@edgykid.com giving us some detail of the problem. We will endeavour to respond to all your queries within 24 hours and resolve any complaints you may have.

Your consent

By visiting edgykid.com, you are accepting and consenting to the practices described in this Privacy Policy and our Terms and Conditions.